About HeatherJoy Skincare

My name is Heather Humphreys.  And I love creating stuff!

In 1999, out of necessity, I taught myself to make pure olive oil soap.  I formulated these especially for my infant daughter who, at the time, had a very disconcerting aversion to bathing. She did eventually learn to tolerate water.  Because of the soap's gentleness, requests were being made but I was juggling part-time teaching with being a Mum.  Wanting to spend more time with my family I ventured into the world of micro-business, launching the soaps into the local market scene. Creation of creams, butters and balms of an equally high standard flowed from customer requests, and so... 'HeatherJoy' was born.

HeatherJoy customers are a joy to work with and a strong, supportive force behind everything I do.

I promise to honour you with these core values:

  • Loyalty, honesty and transparency
  • Excellence in everything I do
  • Responsibility and care for family, employees, community and environment
  • Commitment to monitoring methods and practices to maintain my reputation for quality handcrafted products that do what they are meant to.

If you have any questions or concerns you would like to discuss, I'm here to help. Please send me a message on my contact page, or phone me direct.

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FAQ

Pop-up Shops?

Occasionally HeatherJoy will take a stall at the following Markets. Please check beforehand so you won't be disappointed.

  

Foreshore Market:

2nd Saturday of the month
Westport Park, Port Macquarie NSW

Hastings Farmers’ Market:

4th Saturday of the month
Wauchope Showground NSW

Artist Market in the Vines:

4th Sunday of the month
Cassegrain Winery, Fernbank Creek, NSW


Payment options?

The website uses PayPal to process payments. You don't need to have a PayPal account, just a credit/debit Visa or Mastercard.

If you need other arrangements please contact us.


Prices?

All prices are in Australian dollars and inclusive of GST.


Postage?

Postage is via Australia Post standard parcel with tracking and is a flat rate of $10 to anywhere in Australia.

There is no postage charge to Australian addresses for orders $60 or over.

International orders please contact us before you place your order for calculation of International postage.


Your purchase will be dispatched within 2 business days of receiving your order, if there is a delay I will contact you.

Please allow 2-5 business days for Australia Post to deliver your products. If for some reason your order hasn't arrived within 7 days please contact us.


Special requests?

If you have sensitivities to specific ingredients, I would be happy to discuss personalising a product or range for you.  Please call or email us to discuss this option.

Please feel welcome to contact HeatherJoy if you would like to retail HeatherJoy products, or if you are considering a personalised product for your business.

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